General Information

Airport Transfers

The International Convention Centre is 15km from the International Airport and takes approximately 30 minutes to reach by car. A taxi costs approximately A$60 depending on the time of day (traffic). A regular airport to city bus service operates from approximately 0600 to 2100 hours (not recommended for those with large amounts of luggage). Any queries please see the Travellers Information Desk at the Airport.

Taxis: Taxis in Sydney operate under 2 pricing structures.  From 0600 – 2200 hours the standard fare applies.  On the left hand side of the taxi meter, above the word ‘rate’ you should see the number 1.  From 2200 – 0600 hours, a 20% night tariff applies, at these times the meter should be set on rate 2.  Please check the meter is set correctly when you begin your journey.

Trains: There is a train station located at both the Domestic and International Terminals at Sydney Airport. Trains run on average every 10 minutes during the day on a weekday and every 15 minutes on weekends. From the Domestic Terminal, it takes 10 minutes to reach Central Station and 15 minutes to Circular Quay. From the International Terminal it takes a few minutes longer. Lifts are available at both the International and Domestic Terminals for the easy transfer of luggage. Fares from the Domestic Terminal to the City is A$17.50 per adult for a single journey, while fares from the International Terminal to the City is A$18.50 per adult for a single journey. For further information on the service that the Airport Link provides, please see the following website:

UberX: UberX is an application available on your smartphone to arrange door to door transportation. You can meet your UberX driver at the priority pick up zone which is located between the T2 and T3 domestic terminals only. An Uber trip from the airport to ICC Sydney will cost approximately A$55.00. Please note that UberX charges a A$4.00 surcharge for every 15 minutes that they are in the priority pick up zone.

Bank Facilities

Banking hours are generally 0900 to 1600 hours and extended on Fridays to 1700 hours.  Several international banks have offices in the CBD.

Climate and Clothing

October is spring and the temperature range is 13º Celsius to 22º Celsius (55º Fahrenheit to 72º Fahrenheit).

Generally Australians are informal dressers. We suggest you bring a jacket and tie with you for special occasions. A light jacket is recommended for evenings.

Please refer to the information on the social program for dress at social functions organised as part of the General Assembly, as some of these may require formal evening dress.

Credit Cards

Visa, Mastercard and AMEX will be accepted at the registration desk. Most hotels, large restaurants and shops will accept international credit cards, the most widely recognised being American Express, Mastercard and Visa.

Automatic teller machines are plentiful and situated throughout the city.


Australia operates under the decimal system of dollars and cents. Notes come in $100, $50, $20, $10 and $5 denominations. Coins come in 5c, 10c, 20c, 50c, $1 and $2 denominations.

Currency exchanges are located at airports, banks and major hotels. Consult a bank for the latest exchange rate.

Eating Out

Bistros, restaurants, cafes and coffee shops offer varied menus, prices and decor. Local specialties such as seafood and Australian wines are worth trying. The surrounding suburbs offer a variety of cuisines, such as  Sydney CBD, Haymarket, Surry Hills, Newtown, Potts Point and Woolloomooloo. At some restaurants you can keep the liquor bill down by taking your own wine or beer. These are called “BYO” restaurants, an abbreviation for “bring your own”.


Electrical current is 240/250V, AC 50Hz. The Australian three-pin power outlet is different from that in many countries, so you will need an adaptor. If your appliances are 110V, check if there is a 110/240V switch.  If not, you will need a voltage converter. Universal outlets for 240V or 110V shavers are usually found in leading hotels.

Goods and services tax (GST)

All prices quoted on this website are inclusive of 10% GST (Goods & Services Tax), unless otherwise specified. GST applies to most goods and services in Australia.


Registration fees do not include insurance of any kind. It is strongly recommended that at the time you register for the General Assembly and book your travel you take out an insurance policy of your choice. The policy should include:

  • loss of fees/deposit through cancellation of your participation in the General Assembly,
  • or through cancellation of the General Assembly,
  • loss of international/domestic air fares through cancellation for any reason,
  • loss of tour monies through cancellation for any reason including airline or related services strikes within Australia,
  • failure to utilise tours or pre-booked arrangements due to airline delay, Force Majeure or any other reason,
  • medical expenses (including sickness and accident cover),
  • loss or damage to personal property,
  • additional expenses and repatriation should travel arrangements have to be altered.

The General Assembly managers cannot take any responsibility for any participant failing to arrange their own insurance. This insurance is to be purchased in your country of origin.


The official and most widely spoken language in Australia is English, and is also the official language for the General Assembly.


There’s plenty of available on-site parking, including allocated spaces for people with disabilities.

Passport and Visa Information

All visitors to Australia must have a valid visa to travel to and enter Australia.
Note: New Zealand and Norfolk Island passport holders do not usually need to lodge a visa application prior to their departure unless they have health and/or character concerns.

For the best possible chance of obtaining a visa to travel to Australia, you should:

  • Determine which visa you should apply for
  • Apply for your visa at least 6–8 weeks before your intended date of travel to Australia as visa processing times may vary
  • Consider Australia’s health and character requirements, which you will have to meet as part of the visa application process.
  • Delegates applying for a non-ETA visa may present their paid registration confirmation letter to an Australian visa office to support their application. No other letters will be issued for this purpose. As a delegate of the World Self Medication Industry 2016, you are not guaranteed to be granted a visa.
  • Visit the website of the Australian Government Department of Immigration and Citizenship (DIAC): which has helpful information about Australian missions overseas, how to apply for visas and further details on visa applications, customs clearance, and quarantine regulations.


Visa options
If you are planning to visit Australia for a business event such as a conference, meeting or seminar, you need to apply for a business visa. The passport which you hold determines whether you can apply online, or if you need to lodge a paper-based application. The following information will help you identify the right visa and application process applicable to you.

Online applications
Passport holders from eVisitor eligible countries are able to apply online for a visa to travel to and enter Australia. The most common visa for these passport holders is the eVisitor (Business stream).

eVisitor eligible countries
EU passport holders are able to apply individually online for authorisation to travel to and enter Australia.
The most common visa for these passport holders is the eVisitor.

Andorra* Hungary Poland
Austria *   Iceland *       Portugal *
Belgium * Ireland *


Bulgaria Italy * Republic of San Marino *
Cyprus Latvia Slovak Republic
Czech Republic Liechtenstein * Slovenia
Denmark* Lithuania Spain*
Estonia Luxembourg Sweden*
Finland* Malta* Switzerland*
France* Monaco* United Kingdom – British Citizen*
Germany* The Netherlands* Vatican City Greece*


Further information can be found at

Applications can be made at

eVisitor applications are free. A separate online application form is required for each family member who holds a passport from an EU eligible country and wishes to travel with you to Australia, including children under the age of 18 who are included on your passport.

* eligible passport holders also have the option of applying for an ETA through your travel agent, airline, specialist service provider or an Australian visa office outside Australia. Note, travel agencies may choose to impose a fee to arrange an ETA on your behalf.

An ETA is equivalent to a visa, but there is no stamp or label in your passport and there is no need for you to visit an Australian diplomatic office to submit an application. Applications for ETAs can be submitted through travel agents or airlines.

ETA eligible countries
Passport holders from Electronic Authority Travel (ETA) countries are also able to apply for a visa online to travel to and enter Australia.

  • Brunei
  • Canada
  • Hong Kong (SAR) *
  • Japan
  • Malaysia
  • San Marino
  • Singapore
  • South Korea
  • Taiwan **
  • United States of America

* A Hong Kong Document of Identity (HKDI) cannot be used to apply for an ETA. Residents of Hong Kong require a citizen passport to apply for this visa.

** Holders of Taiwanese passports can only be processed for an ETA if residing and applying in Taiwan. Applications can be lodged with an approved ETA travel agent in Taiwan, or Australian visa services office in Taipei.

Further information can be found at

Applications can be made at

There is no visa application charge for this visa but a service fee of AUD$20 is charged for online applications and travel agencies may choose to impose a fee to arrange an ETA on your behalf. A separate online application form is required for each family member who holds a passport from an ETA-eligible country and wishes to travel with you to Australia, including children under the age of 18 who are included on your passport.

Paper-based Applications
All other passport holders need to submit a paper-based application for a Visitor Visa (subclass 600).

A visa application charge ranges from AUD$130 to AUD$335 and will need to be paid when applying for this visa. More information on this visa is available at


The General Assembly hosts and organisers have arranged for photography onsite throughout the General Assembly. The images may be used for post-General Assembly reports, case studies, marketing collateral and supplied to industry media if requested. If you do not wish for your photo to be taken, please inform an Arinex staff member at the registration desk onsite.


Australia introduced the Privacy Amendment (Private Sector) Act 2012 in March 2014.  The General Assembly Managers comply with such legislation which is designed to protect the right of the individual to privacy of their information.  Information collected in respect of proposed participation in any aspect of the General Assembly will be only used for the purposes of planning and conduct of the Conference and may also be provided to the organising body or to organisers of future events. Further information on Privacy Laws in Australia can be found here:

It is also usual to produce a ‘Delegate List’ of attendees at the General Assembly and to include the individual’s details in such a list.   Consent for publication of the individual’s information may be withheld when completing the Registration Form for the General Assembly. Individuals are also entitled to access the information held by written application to the General Assembly Managers


Australia is free from many plant and animal diseases prevalent in other countries.  Very strict quarantine rules apply to the import of animals and plants, which cannot be brought into the country without prior application. Animal and plant products are also restricted.

For more information see the ‘Travelling or sending goods to Australia’ page on the Australian Government’s Department of Agriculture and Water Resources website, which you can access by visiting


Sydney Shops open from 0900 to 1700 during the week with late night shopping on Thursday. On Saturdays and Sundays most shops are open from 0900 to 1900.


Sydney is 11 hours ahead of Greenwich Mean Time.


Tipping is not as widespread or regulated in Australia as it is in other parts of the world. Tipping is your prerogative, a reward for service. It is customary to tip hotel porters and a gratuity of about 10 per cent is usual in restaurants if good service is received. Tips for taxis are regarded as optional.

Tourist Refund Scheme (TRS)

As part of this new taxation system, the Australian Government introduced the Tourist Refund Scheme (TRS). The scheme is administered by the Australian Customs Department and took effect on 1 July 2000. The TRS enables travellers departing Australia to claim a refund of the Goods and Services Tax (GST) and Wine Equalisation Tax (WET) paid on goods bought in Australia. The refund applies to goods over the value of A$300 when items are purchased in the same shop within 30 days of your departure from Australia.  Should an item be too large to take onto the aircraft as hand luggage you will need to visit the TRS clearing office at the international airport with the item and receipt. The receipt will be stamped TRS sited and at that point you can check the large item in with your luggage. Once you have cleared customs you can collect your refund from the TRS desk by showing your receipt or items purchased. It does not apply to services or goods consumed or partly consumed in Australia, however the goods can be used before departing Australia.


A current valid international certificate of inoculation against yellow fever is required if passengers come from, or travel through, infected areas. Check this carefully with your airline or travel agent.

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